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Illegal ticketing websites
£100, you may be able to claim your money back from the credit card company. If you paid by a Visa or Mastercard debit card, you may be able to ask for a refund under their chargeback scheme. You
Going to court if your landlord won't do repairs
case. You'll usually have to pay for a solicitor, as well as any court fees. You might be able to get help with your court costs if you're on a low income or claiming certain benefits. Read more about
Paying off a credit agreement early
your payment will reduce the total loan amount and future payments - you might be able to pay the same amount each month over a shorter period instead make the payment within 28 days If you need help
Staying in the UK as the parent of a child who lives here
a child aged under 18 who lives in the UK, you might be able to get a parent visa. If you get a parent visa and you have other children aged under 18 who need visas, you might also be able to get child
If you didn’t agree to switch energy supplier
. What happens next Once you’ve contacted the supplier, they should write to you within: 5 working days to explain what they plan to do, and when 20 working days to confirm they’re reversing
Consumer service complaints procedure
to Trading Standards on your behalf. Let your adviser know that you’re not happy and the adviser should be able to solve the issue straight away. If you’re still not happy with the response, you can
Your options if you're in the UK illegally
in the UK, you might be able to apply to make your stay legal. You’ll be living here illegally if you came to the UK without permission or your permission to stay has expired. You can also get help
Vehicle insurance – making a claim if you’re in an accident
and get details of any independent witnesses. If someone refuses to give you their details your insurer may be able to trace them through their vehicle registration number tell your insurer about
Preparing to challenge your eviction if you've been discriminated against
reasonable adjustments is covered in sections 20, 21, 36 and Schedule 4 of the Equality Act 2010. If it's indirect discrimination You might be able to show that the eviction is unfair because it puts
Check how much redundancy pay you can get
if you can’t get statutory redundancy pay, you might be able to get contractual redundancy pay. Make sure you check your contract to see what it says about redundancy pay. When you could lose your