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• EDF Energy customer service

  for EDF Energy Telephone: 0333 200 5100 Email: customer_correspondence@edfenergy.com Website: www.edfenergy.com Opening Hours Monday: 8am - 6pm Tuesday: 8am - 6pm Wednesday: 8am - 6pm Thursday: 8am

• Going to your Universal Credit interview

  Benefit reference number You can find your reference number on any letters you have about Child Benefit. The reference number starts with 'CHB' and is made up of 8 numbers and 2 letters - for example

• Get help if you're being evicted

  if your landlord has followed the proper steps. They must: give you a valid eviction notice get a possession order from court if you haven't left by the date on the section 21 or section 8 notice apply

• Dealing with income tax arrears

  helpline Telephone: 0300 200 3300 Monday to Friday, 8am to 8pm Saturdays, 8am to 4pm Calls cost 12p per minute from a landline, and from 3p to 45p from a mobile HMRC phone lines are often busy. The best

• Letter to ask for a refund or alternative when a package holiday is changed

  for Wales Use this letter if a package holiday you've booked has been changed and you want to either: cancel it and ask for a refund switch to an alternative holiday View example letter Sam Hoolin 8 Park

• If HMRC says you’ve had a tax credits overpayment

  calling outside of the UK: +44 2890 538 192 Monday to Friday, 8am to 6pm Telephone (Welsh language): 0300 200 1900 Monday to Friday, 8.30am to 5pm Your call is likely to be free of charge if you have

• Check if a change affects your tax credits

  you start living with a new partner you get divorced, married or form a civil partnership your partner dies your partner leaves the UK for 8 weeks or more your partner loses their 'right to reside

• Complaining about debt management plan providers

  respond to all complaints promptly and fairly. This means you should receive a response which explains what they're going to do about your complaint within 8 weeks. If another company helped you find

• Getting your money back if you paid by card or PayPal

  credit card, choose one credit card provider to ask. It doesn't matter which one. Example Peter bought a faulty oven for £250. He paid £50 deposit by credit card and £200 by cash. He can use Section 75

• Fill in the work capability form: how your conditions affect you

  without help, you can get 15 points 100 metres or use 2 steps without help, you can get 9 points 200 metres without help, you can get 6 points If you can move more than 200 metres without help