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Letter to cancel or return goods bought online, over the phone or by mail order
Charges) Regulations 2013 On 14 January 2022 I ordered the following: Thread+Go sewing machine model 5400 I received the goods on 20 January 2022. Under the above Regulations, I would like to cancel
How much Attendance Allowance you can get
of Living Payments The government gave people getting Attendance Allowance a £150 Cost of Living Payment between 20 June and 4 July 2023. To get this payment you must have either: been getting
How credit cards work
free period You have a set period of time during which no interest is charged, usually between 20 and 55 days. This is called the interest free period. After that, if you do not pay the full balance
Face-to-face assessment
-to-face assessment section of your form. For help with how to prepare for your face-to-face assessment itself see Preparing for your ESA medical assessment. This question is on pages 19 and 20 of the form
Asking your employer for changes to help you if you’re disabled
duty to make reasonable adjustments is in section 20 of the Equality Act 2010. Section 21 says that if an employer fails to make a reasonable adjustment it’s discrimination. There’s more information
Check what benefits you can get
a week, you could get extra money - this is called a ‘category D pension’. You can only get a category D pension if you’ve lived in the UK for at least 10 years of the past 20 years. Check if you can get
Asking for adjustments to help with your disability
reasonable adjustments’. It’s covered in sections 20, 21 and 36 and Schedules 4 and 5 of the Equality Act 2010. The duty will only apply to you if you have a disability under section 6 of the Equality
Paying off a credit agreement early
minutes to tell us if you found what you needed on our website. Your feedback will help us give millions of people the information they need. Page last reviewed on 20 February 2020
Going to court if your landlord won't do repairs
with your landlord first. Read more about getting repairs done. Tell your landlord they have 20 working days to do the repairs or make a reasonable arrangement to do them. Explain that you'll start
Complaining about your water company
£20 as compensation within ten working days. If they don’t pay the compensation in time, you can ask for a further payment of £10, as long as you do this within three months. Complaining to the Consumer