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  • Save money using your electrical appliances

    Save money using your electrical appliances This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you want to use less electricity and save money on your bill, it’s important to know how much your electrical appliances cost...

  • Asking for adjustments to help with your disability

    If you rent your home or you’re looking for somewhere to rent, you might have a right to changes that will help you live there with your disability. The Equality Act 2010 calls these changes ‘reasonable adjustments’. Reasonable adjustments can be changes to policies, practices or terms of your agreement. They...

  • Going to court if your landlord won't do repairs

    Check if this advice applies to you This advice will usually apply to you if all the following are true: you have a private landlord you don’t live with your landlord you started renting on or after 15 January 1989 In most cases this means you’ll have an ‘assured shorthold...

  • Paying off a credit agreement early

    Paying off a credit agreement early This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you pay off a credit agreement early, under the Consumer Credit Act the total amount you pay is reduced. If you’re still...

  • Complaining about your water company

    Complaining about your water company This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You may have a complaint about your water bill, water supply or the standard of service you've received from your water company. Read this...

  • Getting a lodger

    A lodger is someone who lives with you in your home. They might be a friend or family member, but they can also be someone you don’t know. Lodgers can stay with you for free or pay you rent, and sometimes other services such as meals, cleaning or laundry.  Lodgers...

  • Check if you can get child tax credits

    Check if you can get child tax credits This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Universal Credit has replaced tax credits for most people. If you already get Working Tax Credits, you can still add Child...

  • Getting a visa for your adult family member to join you in the UK

    Getting a visa for your adult family member to join you in the UK This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Bringing family members from Ukraine to the UK There are special rules for family members...

  • Paying for sewerage

    Paying for sewerage This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales This page explains how you are charged for public sewerage services. What are sewerage charges? If you pay for public sewerage, the charges are usually included...

  • Help with paying your water bills

    Help with paying your water bills This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're struggling to pay your water bills and you haven’t got a water meter, check whether having one installed will save you...