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If the Pension Service says you've had a Pension Credit overpayment
. The Pension Service can only ask you to pay money back if you: gave wrong information when you first applied or after you started receiving Pension Credit didn’t report a change of circumstances which
Taking action over credit brokers
back in the same way as if you’d been dealing with the credit broker directly. Report a concern to the Information Commissioner's Office. See also Banking security and fraud Help us improve our website
Debt relief restrictions orders
to others committed fraud didn't co-operate with the official receiver didn't tell the official receiver about assets you had when you made the DRO application or that you gained during the DRO period
Check if you’re responsible for paying an energy bill
need to tell the supplier that sent the bill as soon as possible. Tell them you didn’t agree to a contract and that you might have been a victim of fraud. If the supplier has made a mistake they should
Getting a refund on an event ticket
seller. If you can’t get your money back that way, check if you can get your money back from your card company. You should contact Action Fraud if your ticket is fake and report a ticket seller
Paying back a Housing Benefit overpayment
or your landlord. Your Housing Benefit is paid to you directly The council will usually take a basic amount of up to £12.75 each week. They can take up to £21.25 if the overpayment is because of ‘fraud
If you want a refund for travel because of coronavirus
at the same time as starting your insurance claim. You can only get a refund from one of them - if you keep the money from both it could be fraud. Contact the Citizens Advice consumer helpline if you need
Your insurer refuses your claim when you don’t give relevant information
this information. For example, if you took out home contents insurance you needed to tell the insurer if anyone in the household had convictions for theft or arson. You did not have to report any convictions
If your PIP is stopped or reduced
assessment you told the DWP about a change of circumstances and they decided you can’t get PIP any more the DWP is taking back a benefit overpayment you’ve been accused of benefit fraud If the DWP say
Get a hardship payment if you've been sanctioned
has been cut because of a sanction or penalty for fraud, you might be able to get some emergency money to help you cover household expenses like food and bills. This is called a 'hardship payment