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If your post has been damaged, lost or delayed by Royal Mail
it was sent. If it was sent: to Europe, you can claim 20 working days after it was posted outside of Europe, you can claim 25 working days after it was posted If you can claim compensation Check how
If you’re being evicted by the council or housing association
You don’t have to leave your home straight away if you’ve got a notice from your local council or housing association - this is called a ‘notice seeking possession’. Your landlord has to follow
Letter to complain about faulty goods bought from a company before 1 October 2015
Letter to complain about faulty goods bought from a company before 1 October 2015 This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Discrimination in services and public functions - what's meant by public functions?
Discrimination in services and public functions - what's meant by public functions? This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Letter to cancel a service arranged online, over the phone or by mail order
Letter to cancel a service arranged online, over the phone or by mail order This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Letter to complain to a trader about poor quality work agreed before 1 October 2015
Letter to complain to a trader about poor quality work agreed before 1 October 2015 This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Services provided by a public authority - complaining about discrimination
Services provided by a public authority - complaining about discrimination This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales
Services provided by a public authority - taking action about discrimination
Services provided by a public authority - taking action about discrimination This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Letter to cancel or return goods bought online, over the phone or by mail order
Charges) Regulations 2013 On 14 January 2022 I ordered the following: Thread+Go sewing machine model 5400 I received the goods on 20 January 2022. Under the above Regulations, I would like to cancel
Services provided by a public authority - taking legal action about discrimination
Services provided by a public authority - taking legal action about discrimination This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice