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An insurer approaches you to settle a claim
An insurer approaches you to settle a claim This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're injured or your vehicle is damaged in a road accident and it's not your fault you may be approached...
Paying your water bills if you're renting
Paying your water bills if you're renting This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you're a tenant you may either have a water bill in your own name, or pay for water as part of...
Check if a change affects your Child Benefit
Check if a change affects your Child Benefit This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You must tell HM Revenue and Customs (HMRC) about any changes to your children or living arrangements. This is called a...
Staying in the UK as the parent of a child who lives here
Staying in the UK as the parent of a child who lives here This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have a child aged under 18 who lives in the UK, you might be...
How much ESA you can get
How much ESA you can get This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales The amount of ESA you’ll get from the Department for Work and Pensions (DWP) depends on the type of ESA you claim. You might...
Problems with an insurance claim
Problems with an insurance claim This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Insurance gives you extra protection if things go wrong. However if you need to make a claim, you may have a problem with making...
Letter to complain about a loan
Letter to complain about a loan This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have a problem with a loan you can use this letter to complain - you can use it for most types...
Check your parental rights as an agency worker
As an agency worker, you should have the right: to get statutory maternity, paternity, adoption or shared parental pay if you qualify to work in a safe environment when you’re pregnant not to be discriminated against because you’re pregnant If you’ve worked in the same job in the same organisation...
If you're facing redundancy
Redundancy is when you lose your job because your employer needs to reduce their staff. It might be because your employer: doesn't need as many people for the work is trying to cut costs is moving, closing down, or being taken over If your employer has gone out of business...
Working on bank holidays
It’s up to your employer to decide whether or not you have to work on bank holidays. If your place of work is closed on bank holidays, your employer can make you take them as part of your annual leave entitlement. Some employers might give you bank holidays off and...