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Letter to say you received goods or services you didn't ask for
Letter to say you received goods or services you didn't ask for This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Use
Services provided by a public authority - taking legal action about discrimination
Services provided by a public authority - taking legal action about discrimination This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
If you're unhappy about poor service
in this situation. You can say: “The Consumer Rights Act 2015 says that services must be provided with reasonable care and skill. In my opinion, you did not use reasonable care and skill when you provided
What counts as disability discrimination
discrimination pages. Access to goods, facilities and services The law gives certain basic rights to all consumers of goods, facilities and services. For more information about your basic consumer rights
Utilita customer service
Utilita customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page Utilita score for October to December 2023 Customer services contact
Ecotricity customer service
Ecotricity customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page Ecotricity score for October to December 2023 Customer services
Letter to make a claim for equal liability from a credit provider
you buy goods or services on credit your creditor may also be responsible if things go wrong. Under the terms of the Consumer Credit Act 1974 - Section 75 if you have a business link with your credit
Letter to complain about the poor standard of a service
Letter to complain about the poor standard of a service This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might want
Letter to cancel a service arranged online, over the phone or by mail order
Letter to cancel a service arranged online, over the phone or by mail order This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice
Ovo Energy customer service
Ovo Energy customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page Ovo Energy score for October to December 2023 Customer services