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Religious organisations and charities - when discrimination is allowed in the provision of goods or services
(EASS) If you have experienced discrimination, you can get help from the EASS discrimination helpline. More about the EASS helpline Equality and Human Rights Commission (EHRC) You can find useful
Dealing with mortgage arrears
need to pay them before debts like credit cards. If you have more than one debt, you should read our 'get help with debt' guide - or contact your nearest Citizens Advice. Work out what you can afford
If you’re offered an unsuitable council or housing association home
help if you’ve experienced domestic abuse. Check your local council's rules It's important to check your local council or housing association's allocation scheme before you refuse an offer
Writing a complaint letter about bailiffs
who you are Identify the bailiffs Explain what the bailiffs did wrong Say how the creditor should deal with the complaint Contact your nearest Citizens Advice if you’d like help writing your complaint
Get compensation if you have a power cut
and pay you the correct amount without you needing to make a claim. Call 105 for help in a power cut If you have an unplanned power cut you should call 105. This free call will put you in touch
Buying event tickets safely online
a few tickets left didn’t give you the unique reference numbers for your tickets when they could have helped you find out where you were sitting or standing When using a resold ticket you need to be aware
Struggling to pay your debt management plan
Paying too much in fees for your DMP? Help us improve our website Take 3 minutes to tell us if you found what you needed on our website. Your feedback will help us give millions of people the information they need.
If you didn’t agree to switch energy supplier
a complaint and ask for the money you think they owe. Help us improve our website Take 3 minutes to tell us if you found what you needed on our website. Your feedback will help us give millions of people the information they need.
Check if your dismissal is unfair
quickly - you’ve got 3 months less a day from your last day of employment to start taking action for an unfair dismissal. Check if you can get legal help If you’re a member of a trade union, contact
Check if you’re responsible for paying an energy bill
it. If you have to pay the bill If you’ll struggle to pay, the supplier has to help you find a solution - find out how to talk to your supplier if you’re struggling to pay the bill. If you think the bill