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1,242 results found for consumer advice
Check if your previous energy supplier owes you money
, but they aren’t legally required to. Problems with your refund If your supplier hasn't refunded the money it owes you in time, contact the Citizens Advice consumer helpline for advice on the issue. You can
Cancel something you bought on hire purchase
. If the company is trying to make you pay more Contact the Citizens Advice consumer helpline for advice if the company is trying to make you pay more than you legally owe - a trained adviser can give you advice
Letter to switch energy supplier if you have a prepayment meter
need more detailed advice or guidance, contact the Citizens Advice consumer helpline. View example letter Sam Hoolin 8 Park Avenue Arlton AL1 4CA sam123@mail.com 01632 960001 British Power 24 Station
Letter to complain about a delay to a service
This letter applies to a service that you gave the go-ahead for on or after 1 October 2015. If you bought the goods before 1 October 2015, contact the Consumer Service for advice on what to include
If you want a refund for travel because of coronavirus
at the same time as starting your insurance claim. You can only get a refund from one of them - if you keep the money from both it could be fraud. Contact the Citizens Advice consumer helpline if you need
If something is advertised at the wrong price
the company’s terms and conditions to find out where you stand. Contact the Citizens Advice consumer helpline if you need help. It may be too tricky to work out yourself. If you have a contract, the company
Report fake or counterfeit goods
items and your legal rights still apply. If you need more help finding out how to get your money back, you can contact the Citizens Advice consumer helpline. Contact the Consumerline if you're
Problem with an app, software or download
to a manager. If you paid any other way, contact the Citizens Advice consumer helpline - a trained adviser can give you more detailed advice over the phone or by email. Contact the Consumerline if you're
Letter to cancel a credit agreement before it starts
monies paid will be refunded in full. Yours faithfully, Sam Hoolin Write letter Further help Contact the Citizens Advice consumer helpline on 0808 223 1133 if you need more help - a trained adviser
Letter to complain about non-delivery of goods
Write letter Further help Contact the Citizens Advice consumer helpline on 0808 223 1133 if you need more help - a trained adviser can give you advice over the phone. You can also use an online form