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Pawnbrokers
Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods.
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Mail order catalogues
Information about buying things from a catalogue and being an agent for a catalogue company.
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Letter to end contract due to poor work and 'lost faith'
Use this letter if you want to cancel a contract with a trader due to poor work and 'lost faith'.
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Get free energy advice and support
Get advice about your gas or electricity.
- In:
- Consumer
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If you need more help in the Channel Islands or the Isle of Man
Reporting a consumer problem to Trading Standards in Guernsey, Jersey or the Isle of Man.
- In:
- Consumer
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Home credit (Doorstep loans)
Information about what home credit is, checking whether a home credit lender is licensed and how to compare home credit loans products.
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Personal loans
Information about secured and unsecured personal loans, how they work and how to compare different loan products.
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Loan sharks
Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark.
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Letter to make a claim for equal liability from a credit provider
Letter to credit provider claiming equal liability for goods or services bought on credit.
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Problem with an app, software or download
Your right to a refund or repair if there’s a fault with digital content like software, downloads and apps
- In:
- Consumer