Search
-
Letter to complain about a delay to a service
Letter to complain to a trader about delays in starting or finishing a service.
-
Getting your money back if you paid by card or PayPal
Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback'.
- In:
- Consumer
-
Rules debt management plan providers must follow
Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow.
-
Identifying discrimination in the provision of goods and services
Overview and content list for identifying discrimination in the provision of goods and services.
-
Goods and services - what are the different types of discrimination?
Overview and content list for what are the different types of discrimination in goods and services.
- Direct discrimination in the provision of goods and services
- Indirect discrimination in the provision of goods and services
- Discrimination in the provision of goods and services - duty to make reasonable adjustments
- Provision of goods and services - discrimination because of something connected to your disability
- Provision of goods and services - pregnancy and maternity discrimination
- What doesn't count as unlawful discrimination in goods and services
- Discrimination in the provision of goods and services - victimisation
- Check if a business has discriminated against you because you’re transgender
-
Discrimination in the provision of goods and services
Overview and content list for discrimination in the provision of goods and services.
- In:
- Consumer
- Discrimination in goods and services - overview
- Identifying discrimination in the provision of goods and services
- Goods and services - what are the different types of discrimination?
- Taking action about discrimination in goods and services
- Discrimination in services provided by a public authority
- Disability discrimination and energy suppliers
- Disability discrimination and welfare benefits
-
The rules about making a court claim
The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court.
-
Discrimination in services provided by a public authority
Overview and content list for discrimination in services provided by a public authority.
- Discrimination in services and public functions - overview
- Discrimination in services and public functions - what's meant by public functions?
- When must public authorities make reasonable adjustments?
- Public functions - when discrimination is not unlawful
- Services provided by a public authority - taking action about discrimination
- Services provided by a public authority - complaining about discrimination
- Services provided by a public authority - taking legal action about discrimination
-
Attendance Allowance
Advice for making an Attendance Allowance claim.
-
Contact us
How you can contact Citizens Advice.