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• Getting your money back if you paid by card or PayPal

  Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback'.

  • In:
  • Consumer

• Goods and services - what are the different types of discrimination?

  Overview and content list for what are the different types of discrimination in goods and services.

  • In:
  • Consumer
  • Discrimination in goods and services
  • Direct discrimination in the provision of goods and services
  • Indirect discrimination in the provision of goods and services
  • Discrimination in the provision of goods and services - duty to make reasonable adjustments
  • Provision of goods and services - discrimination because of something connected to your disability
  • Provision of goods and services - pregnancy and maternity discrimination
  • What doesn't count as unlawful discrimination in goods and services
  • Discrimination in the provision of goods and services  - harassment
  • Discrimination in the provision of goods and services - victimisation
  • Check if a business has discriminated against you because you’re transgender

• Rules debt management plan providers must follow

  Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow.

  • In:
  • Debt and money
  • Debt solutions
  • Debt management plans
  • Getting a debt management plan

• Identifying discrimination in the provision of goods and services

  Overview and content list for identifying discrimination in the provision of goods and services.

  • In:
  • Consumer
  • Discrimination in goods and services
  • Discrimination in the provision of goods and services - who's treating you unfairly?
  • Discrimination in the provision of goods and services - why are you treated unfairly?
  • Discrimination in the provision of goods and services - what's the unfair treatment?

• Discrimination in the provision of goods and services

  Overview and content list for discrimination in the provision of goods and services.

  • In:
  • Consumer
  • Discrimination in goods and services - overview
  • Identifying discrimination in the provision of goods and services
  • Goods and services - what are the different types of discrimination?
  • Taking action about discrimination in goods and services
  • Discrimination in services provided by a public authority
  • Disability discrimination and energy suppliers
  • Disability discrimination and welfare benefits

• Discrimination in services provided by a public authority

  Overview and content list for discrimination in services provided by a public authority.

  • In:
  • Consumer
  • Discrimination in goods and services
  • Discrimination in services and public functions - overview
  • Discrimination in services and public functions - what's meant by public functions?
  • When must public authorities make reasonable adjustments?
  • Public functions - when discrimination is not unlawful
  • Services provided by a public authority - taking action about discrimination
  • Services provided by a public authority - complaining about discrimination
  • Services provided by a public authority - taking legal action about discrimination

• Contact us

  How you can contact Citizens Advice.

  • In:
  • More from us
  • Contact us

• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court.

  • In:
  • Law and courts
  • Legal system
  • Small claims

• Mortgage calculator

  Tool from the Money Advice Service to help you work out the mortgage you will need to buy your home, and how much payments would increase if interest rates rise.

  • In:
  • Housing
  • Moving and improving your home

• Attendance Allowance

  Advice for making an Attendance Allowance claim.

  • In:
  • Benefits
  • Sick or disabled people and carers
  • Before you claim Attendance Allowance
  • Claiming Attendance Allowance
  • Attendance Allowance appeals