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  • Your insurer refuses your claim when you don’t give relevant information

    Your insurer refuses your claim when you don’t give relevant information This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Insurance can protect you when things go wrong. When you decide to take out insurance there are things...

  • Check what you need to show the court in a discrimination claim

    The law which says you mustn’t be discriminated against is called the Equality Act 2010. If you’ve been discriminated against, and you’ve not been able to sort things out with the person or organisation who’s discriminated against you, you can make a claim in the civil courts. If you make...

  • Getting a job reference

    You'll usually need a reference from your old employer when you're looking for a new job. If your employer gives you a reference, they can make it as short as they like. A lot of references only say what your job title was and when you worked there. The reference...

  • Complaint about a problem at work – grievance letter checklist

    The way you present your grievance letter can help to get a problem sorted out more quickly. This page gives some basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information. Basic rules keep your letter to the point....

  • Choosing a personal pension

    Choosing a personal pension This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales A pension is a way of saving for your retirement. When you start looking for a pension scheme, one of your choices might be to...

  • Gathering evidence about housing discrimination

    The Equality Act 2010 If you haven't already checked, make sure your housing problem is covered by the Equality Act before you take any action - check if your problem is discrimination. If you're being harassed, it might be discrimination under the Equality Act. Check if your harassment problem is covered...

  • Gathering evidence about discrimination at work

    If you haven’t checked already, find out if your problem is discrimination before you take action. The first thing you need to do is work out what evidence you need to gather to support your case. It’s more likely you’ll get the result you want if you’re well prepared. Get help if...

  • Taking legal action for housing discrimination

    You should try to resolve your problem informally before you take legal action - it might be the best way to get a solution. You’ll need to get all the facts together first. If you’re being evicted because you’ve been discriminated against, you can challenge the eviction with discrimination law....

  • Deciding what action to take about discrimination

    If you’ve experienced unlawful discrimination, you can complain to the person or organisation who's discriminated against you. You can also make a discrimination claim in the civil courts. Read this page to find out what you should do before you take action about unlawful discrimination. This page doesn't cover discrimination...

  • Challenging an eviction with discrimination law

    The first thing you need to do is make sure your discrimination problem is covered by the Equality Act. You’ll then need to decide the best way to use the law to challenge the eviction and gather evidence to help you make your case. You can still try to resolve...