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• Homelessness

  Get advice on applying for homeless help from the council, including making an application and challenging a decision.

  • In:
  • Housing
  • Applying for homeless help
  • Getting your homeless application decision
  • Challenging the council's homeless decision

• Going to court as a witness

  Get advice on giving evidence in court as a witness or a victim including where to get help and support.

  • In:
  • Law and courts
  • Legal system
  • You might have to go to court as a witness
  • Preparing to go to court as a witness
  • What happens after the trial
  • Get help and support being a witness

• Repairs - leak from a neighbouring property

  When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings.

  • In:
  • Housing
  • Repairs in rented housing
  • Repairs - common problems

• Renting privately

  Get advice about renting from a private landlord if you have an assured shorthold tenancy. Most people have this type of tenancy.

  • In:
  • Housing
  • Before you start your tenancy
  • During your tenancy
  • At the end of your tenancy

• Contact us

  How you can contact Citizens Advice.

  • In:
  • More from us
  • Contact us

• Getting the best credit deal

  Advice on getting a good best deal when borrowing money, including comparing credit products, costs involved, terms and conditions and checking whether you can afford the repayments.

  • In:
  • Debt and money
  • Borrowing money

• Universal Credit

  Find out if you're eligible for Universal Credit, make an application and get advice on solving any problems you have.

  • In:
  • Benefits
  • Before you apply for Universal Credit
  • Claiming Universal Credit
  • What you'll need to do on Universal Credit
  • While you're on Universal Credit
  • Problems with your payment
  • If you've been sanctioned

• Reporting to Trading Standards

  Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland.

  • In:
  • Consumer

• Check your options for getting out of debt

  Find out what help is available if you’re struggling to pay your debts, including breathing space, debt management plans, administration orders, IVAs, DROs and bankruptcy.

  • In:
  • Debt and money
  • Help with debt

• Feedback and complaints

  Make a complaint about our advice or how you’ve been treated when you contacted us or visited your local Citizens Advice.

  • In:
  • More from us
  • Contact us