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• Shell Energy customer service

  Shell Energy customer service This advice applies to England. See advice for See advice for Scotland, See advice for Wales On this page Shell Energy score for October to December 2023 Customer services contact details for Shell Energy You can use our customer service ratings to help you decide which...

• If you want your lodger to move out

  A lodger is someone who lives in your home - either for free or paying rent. A lodger can be your friend, a family member or someone you don’t know. You’re their landlord even if you don’t have a written agreement. If you have a problem with your lodger, you...

• Compare how much electrical appliances cost to use

  Use this calculator to: get an estimate of how much electrical appliances cost to run compare energy costs for different appliances This can help you reduce your energy costs and save money. How to use the calculator You can enter the rate you're paying for electricity to get the most...

• Claiming compensation for a personal injury

  Claiming compensation for a personal injury This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you want to take legal action to claim compensation for a personal injury, you will need to get advice from a solicitor...

• If your post has been damaged, lost or delayed by Royal Mail

  If your post has been damaged, lost or delayed by Royal Mail This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to claim compensation from Royal Mail. What you can get depends on how...

• Challenging a Housing Benefit decision

  Challenging a Housing Benefit decision This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can challenge your local council’s decision about your Housing Benefit decision if you think it’s wrong. This is known as appealing. You usually...

• Challenging an Income Support decision - mandatory reconsideration

  Challenging an Income Support decision - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can tell the Department for Work and Pensions (DWP) if you think a decision about your Income Support is wrong...

• Challenging a working or child tax credits decision - mandatory reconsideration

  Challenging a working or child tax credits decision - mandatory reconsideration This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You can tell HM Revenue and Customs (HMRC) if you think a decision about your tax credits is...

• Save money using your electrical appliances

  Save money using your electrical appliances This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you want to use less electricity and save money on your bill, it’s important to know how much your electrical appliances cost...