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• Getting help from social services if you're homeless

  Check if you can get help from social services and what help they can give. Check how to apply for help and what you can do if they refuse

• Getting your broken boiler repaired or replaced

  Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler

• Accidents and illness when travelling independently

  What you should do if you’re an independent traveller and you fall ill or have an accident while you’re on holiday abroad

• Legal system

  Overview and content list for legal system. Get help and advice on the legal system, going to court as a witness and small claims

• Deciding what to do when you separate

  What you need to do when you separate from your partner including how to reach an agreement about your children and money, belongings and the family home.

• How a creditor can get information about your finances

  Information on what an order to obtain information is and what happens if a creditor obtains one to force you to reveal your financial situation

• Eviction for mortgage arrears

  Check whether you can stop your eviction, and what to do if you can’t

• Problems getting insurance

  Why insurers might not offer you insurance and what to do if you are having problems with getting insurance

• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• Move your gas or electricity meter

  What to do if you need your gas or electricity meter moving. Find out when you can move your meter, who can do it and what it could cost