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636 results found for consumer services
Switch energy supplier or tariff
Check how to switch your energy supplier or tariff to try and save money on your gas or electricity bill. Check your new tariff will work with your current meter
What counts as disability discrimination
Find out more about disability discrimination in employment, access to goods and services, education, public transport.
Check if you can pay less on your water bills
Get help if you’re having trouble paying your water bills. Find out how to save money on your bills and if it's worth getting a water meter installed
Before you get work done on your home
Check how to comply with permissions and regulations, avoid building disputes and problems with home improvements, renovations and repairs
Cancelling a loan or credit agreement
Find out if your credit agreement is covered by the Consumer Credit Act 1974 and your rights if you want to cancel it.
If you need more help in the Channel Islands or the Isle of Man
Reporting a consumer problem to Trading Standards in Guernsey, Jersey or the Isle of Man.
Check if a financial service has followed the rules
Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain.
Complaining to an ombudsman
How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations
Backdated water bills
What is likely to happen if water companies pursue households for the payment of water bills if they have not been paid in the past for whatever reason and what you can do about
Find an installer for energy efficiency home improvements
Check how to find an experienced installer for energy-saving home improvements for things like solar panels and insulation