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• If your employer refuses your flexible working request

  What to do if your employer refuses your flexible working request. Find out if you can challenge your employer's decision and how to start this process

• Getting help and compensation if you were abused as a child

  What you can do if you were abused as a child including getting support, reporting the abuse to the police, checking records and claiming compensation

• Check if your landlord can increase your rent

  Find out how to deal with a rent increase, find out how to negotiate to get a lower rent and check how you can challenge your rent increase

• Income Support appeals

  Information about income support appeals. Get help if your income support has stopped, paying back overpayment and challanging a decision.

• Who's responsible for repairs

  Who's responsible for repairs Check if your landlord has to do repairs If you have damp or mould in your rented home If there are pests or vermin in your rented home If there's a leak from a neighbouring flat If there's flooding in your rented home

• Getting British citizenship for children

  Check if your child can become a British citizen if they were born in the UK, have a British parent, migrated to the UK or are eligible another way

• Sorting out your home when you separate

  Get help on what happens to your home when you seperate, if your ex-partner is trying to make you leave or has left and transferring property for children.

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• If your child is taken into care by your local council

  Where your child will live, how their needs will be met and what contact you can have with them while they’re in care

• Letter to cancel a contract that's been breached

  Use this letter to cancel a contract if an essential part of it has not been fulfilled.