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• Contacting your energy supplier about a problem

  How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint

• About your health condition, illnesses or disabilities

  You have a chance to say more about your illness or disability when you send back your capability for work questionnaire (ESA50 form).

• Deciding what to do about discrimination at work

  Find out what your options are for dealing with discrimination and how to make the best choice for your situation

• Letter to complain about energy back-billing

  Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint

• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler.

• Get advice about health costs and services

  Get advice about help with NHS costs and services. Also, where to complain about a health service and social care for older or vulnerable people.

• Taking legal action about human rights

  Things to think about when taking legal action about a breach of human rights, covering who can take action, time limits, remedies and judicial review.

• Deciding what to do about housing discrimination

  Find out what you can do to solve your problem and get everything ready before you take action