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• Claiming compensation if you were moved to prepayment without permission

  Check if you're owed compensation if your energy supplier moved you to prepayment without your permission between 1 January 2022 and 31 January 2023

• Check if you can add income-based JSA to your claim

  If you're already getting contribution-based JSA, find out if you can get income-based JSA too

• A business takes legal action against you to recover losses for theft

  What to do if you are accused of shoplifting, theft or negligence at work where the business is trying to recover compensation for alleged losses

• Getting a visa for your adult family member to join you in the UK

  Check who can apply for a visa as an adult dependant, including the rules about your income

• Checklist for deciding if an administration order is right for you

  Checklist to help you decide whether an administration order is the best solution for dealing with your debt problems

• Dealing with income tax arrears

  What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC

• Taking action over credit brokers

  Explains how to get your money back from a credit broker, if they have taken payment from you without your permission

• Getting paid if your employer goes out of business or disappears

  Check if your employer has officially shut down. Find out how to apply for money you’re owed

• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property

• Check what an IVA is

  Find out how an individual voluntary arrangement (IVA) works and the type of debts you can include