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If the Pension Service says you've had a Pension Credit overpayment
How to check if you’ve actually been overpaid by the Pension Service and how to challenge a Pension Credit overpayment.
Get a hardship payment if you've been sanctioned
If you've been sanctioned, you might be able to get some emergency money to help you cover household expenses. This is called a hardship payment
Jobseeker's Allowance (JSA)
Check if you can get 'new style' JSA - and how much you could get - while you look for a full-time job. If your JSA has stopped or been reduced, find out how to challenge the decision.
Check if you have to pay a debt
How to check liability for a debt, including time limits on debts and how to challenge a debt you think you might not be liable for.
Check your personal alarm will work after the landline switch off
Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch
If a problem with National Insurance is affecting your benefits
What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim
Check if you can get DLA for your child
DLA isn’t just for children with physical disabilities - it’s also for behavioural and mental health conditions as well as learning disabilities and developmental delay
Challenging a working or child tax credits decision - mandatory reconsideration
How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration.