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Check if you have to pay a debt
How to check liability for a debt, including time limits on debts and how to challenge a debt you think you might not be liable for.
Stopping a future payment on your debit or credit card
Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes
If your new style ESA is ending because of the 1-year limit
What you can do if your new style ESA is ending
Check if you can get DLA for your child
DLA isn’t just for children with physical disabilities - it’s also for behavioural and mental health conditions as well as learning disabilities and developmental delay
Challenging a working or child tax credits decision - mandatory reconsideration
How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration.
If the DWP says you had an Income Support overpayment
How to check if you were overpaid by the DWP and how to challenge an Income Support overpayment.
If a problem with National Insurance is affecting your benefits
What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim
Challenging a Pension Credit decision - mandatory reconsideration
How to challenge a Pension Credit decision and apply for mandatory reconsideration.