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• Check how to switch your internet, phone or TV provider

  How to switch your landline, mobile phone, internet or TV provider to get a cheaper deal

• Cold called by a debt management plan provider

  How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements

• Your debt management plan provider has closed

  What you should do next if your debt management company closes down. Debt management providers sometimes go bust or have their licence taken away

• Get ready for your Pension Wise appointment

  What you need to do to make the most of your Pension Wise guidance appointment at Citizens Advice

• Check if your smart meter should work in smart mode

  sending readings to your supplier. Smart mode means your meter should automatically send readings to your supplier. If it’s not working in smart mode, you’ll need to send regular meter readings yourself

• Consumer

  Get advice on your consumer rights, including complaints and trading standards

• Letter to make a claim for equal liability from a credit provider

  Letter to credit provider claiming equal liability for goods or services bought on credit