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  • Repossession by your landlord's mortgage lender

    Check what happens if your landlord hasn't paid their mortgage. Check if you'll be evicted or if you have the right to stay

  • Letter to complain about a loan

    If you have a problem with a loan you can use this letter to complain

  • Tax credit overpayments

    Tax credit overpayments If HMRC says you’ve had a tax credits overpayment Paying back a working or child tax credits overpayment Disputing paying back a working or child tax credits overpayment

  • Claim back credit

    Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit

  • Credit agreements and creditors

    Consumer template letters for credit agreements and creditors. Use our template letters for help writing a letter for credit agreements or creditors

  • Pension Credit appeals

    Overview and content list for pension credit appeals. Get help If the Pension Service says you've had a pension credit overpayment and challenging a decision

  • Credit brokers explained

    Explains what a credit broker is and when they are properly authorised to act

  • Credit Union loans

    Information about credit unions, how credit union loans work and how to find a local provider