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• Pawnbrokers

  Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods

• Cancel something you bought on hire purchase

  Returning something you bought on hire purchase or conditional sale. How to cancel the agreement and what you’ll owe

• Student housing - your behaviour in halls

  Explains how students can be sanctioned if they misbehave or have rent arrears when living in university halls of residence. Sanctions can include withholding qualifications, preventing students progressing in their course and eviction

• If you disagree with your neighbour about a wall or fence

  Check what to do if you’re arguing about boundaries. Check what happens if you can’t agree about a wall or fence that’s causing problems

• Discrimination in housing

  Check if you're being discriminated against in your housing and find out how to solve your problem

• Deciding whether to make a small claim

  Find out what you should consider before starting a small claim and when you can make one

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• Check your rights if you share accommodation

  Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies

• Human rights

  Overview and content list for human rights. Read our advice about human rights and what rights are protected under the Human Rights Act.

• Letter to complain about a holiday

  Use this letter to complain about a package holiday and ask for compensation