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• Your energy meter

  Overview and content list for your energy meter. Get help reading your meter, checking it's working correctly, getting a meter installed and more

• Complaining to an ombudsman

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

• Letter to complain to an energy supplier

  Use this template letter to complain to your energy supplier - fill it in, download it and sent

• Taking action about human rights

  Things to think about before taking action about a breach of human rights, including checking a breach took place and choosing the best course of action for you

• Complaining about housing discrimination

  Complain about discrimination you've faced from a landlord, letting agent or someone else who’s involved in your housing

• Get specialist immigration advice

  Check what help you can get from Citizens Advice or find a specialist immigration adviser

• Home credit (Doorstep loans)

  Information about what home credit is, checking whether a home credit lender is licensed and how to compare home credit loans products

• If there's a leak from a neighbouring flat

  When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings

• Ask the council to check if your rented home needs repairs

  If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done

• Immigration

  Get advice on moving to and staying in the UK, including dealing with visas