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Rules debt management plan providers must follow
Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow
Help with debt
Get help to work out how much money you owe and which debts you should pay back first
Do you need to pay for a debt management plan?
Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service
Dispute a mobile, phone, internet or TV bill
Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud
Selling a home
Get information on the process of selling your home. Check how to deal with estate agents, using solicitors, exchanging contracts and completion
Compare how much electrical appliances cost to use
Find out which appliances use more electricity
Cancelling a phone, TV, internet or mobile contract
Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee
Getting your money back if you paid by card or PayPal
Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback