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Complaining about debt management plan providers
How to make a complaint to your debt management plan provider and taking a complaint to the Financial Ombudsman Service if you are unhappy with the provider's response
Debt management plan fees too high?
Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair
Debt management plans
Overview and content list for debt management plans. Read our advice about getting a debt management plan, while one is in place and making a complaint
Rules debt management plan providers must follow
Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow
Do you need to pay for a debt management plan?
Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service
Dispute a mobile, phone, internet or TV bill
Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud
Save money heating your home
Check if you can save money on your energy bills by adjusting your central heating. Check how to heat your home in a more energy efficient way.
Getting your money back if you paid by card or PayPal
Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback