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• Creditor takes money from your bank account

  Information on third party debt orders to take money owed to you to pay creditors, how they affect your bank account and what to do if a frozen bank account leads to hardship

• Grants and benefits to help you pay your energy bills

  Grants, benefits and other support, including Warm Home Discount, Winter Fuel Payment and Cold Weather Payment or Winter Heating Payment

• Get help with the cost of renting privately

  Check if you can get help to pay your rent or council tax. Check if you can get Universal Credit for housing costs or a council tax reduction

• Get help if you’re behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• Get help if you're behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• Report a scam

  If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather

• Dealing with rent arrears

  Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled

• You are taken to court for rent arrears

  Information about the procedure a landlord must follow in order to take a tenant to court for rent arrears, special rules for social housing landlords, notice periods, what happens and a court hearing and the type of orders a judge can make

• Contact the consumer service

  Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem

• Disputing paying back a working or child tax credits overpayment

  What to do if your tax credits are overpaid and you disagree about paying the money back