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• If there are pests or vermin in your rented home

  Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems

• Check if you can get Child Benefit

  Check if you’re eligible for Child Benefit, who should make the claim and how much you’ll get. Find out if you'll be affected by the high income tax charge

• If your Income Support has stopped

  Find out why your Income Support payments have stopped and how to get them started again

• Benefit overpayments

  Causes of benefit overpayments and what to do if you've been told you've been paid too much

• Check which debts bankruptcy covers

  Find out which debts are cancelled when you go bankrupt, and what you’ll still have to pay

• If you're being evicted because you asked for repairs

  Find out what you can do if you're being evicted because you asked for repairs and make sure you know how to get help to challenge the eviction

• You've been told your flat is fire safe but disagree

  Find out what to do if your landlord won't take steps to address fire safety in your flat

• Applying for a JSA hardship payment

  Find out who can get a JSA hardship payment and how much you’ll get. Find out how to apply for a JSA hardship payment

• Benefits

  Get advice on benefits, including what you're entitled to and how to claim

• If you need more help in the Channel Islands or the Isle of Man

  Reporting a consumer problem to Trading Standards in Guernsey, Jersey or the Isle of Man