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• Ending a joint hire purchase or a conditional sale agreement - letter

  Letter to end a joint hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more.

• Letter to cancel or return goods bought online, over the phone or by mail order

  Letter to cancel an online, phone or mail-order sale during the 14 day 'cooling off' period.

• Letter to ask for a refund or alternative when a package holiday is changed

  Use this letter to ask for a refund or alternative if a package holiday you're going on has been changed.

• Letter to complain to a trader about poor quality work agreed before 1 October 2015

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015.

• Time off work

  Overview and content list about time off work. Check if you can take time off work and information about if you need to take time off to care for someone

• If you've been accused of child abuse

  What to do if you are accused of abusing or neglecting a child, including the importance of seeking legal advice

• Types of pension

  Overview and content list for pension types. Read our advice about workplace pensions, pension and compensation schemes for the armed forces and state pension

• Types of borrowing

  Overview and content list for types of borrowing. Read our advice on the different types of loans you can get to understand which loan is right for you

• Types of insurance

  Overview and content list for types of insurance. Read advice about the different types of insurance, including building, travel and vehicle insurance

• Landlords of lodgers

  Landlords of lodgers Getting a lodger If you want your lodger to move out