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• Getting money after your sick pay runs out

  What to do when your sick pay is coming to an end and you're too unwell to return to work. You may be eligible for benefits or be able to use your holiday pay

• Get help with scams

  Find out how to contact our Scams Action service for advice about online scams.

• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• Claim back credit

  Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit.

• Pensions - income drawdown

  What income drawdown (pension withdrawal) means, how it works and who it's suitable

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans

• Preparing your finances for retirement

  When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension

• Dealing with your business energy bills

  Get advice about what to do if your small business is in debt to your energy supplier or you're having problems affording your bills

• If something you ordered hasn't arrived

  Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller.

• Paying back a Housing Benefit overpayment

  Find out the different ways you can pay back a Housing Benefit overpayment, and what to do if you can’t afford to pay anything at all.