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• Problems with your energy supplier or supply

  Get help with issues relating to your energy supply, such as information about power cuts, if your supplier has gone bust and claiming compensation

• Gambling problems

  You can get help if you're dealing with gambling problems or you're worried about someone else's gambling.

• Mortgage problems

  Mortgage problems Mortgage problems

• Problems with your settled status decision

  Find out what to do if you’re still waiting for a decision on your EU Settlement Scheme application. What you should do if you got pre-settled status but you were expecting settled status or if you’ve been refused any status

• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy.

• If you’re having problems with your smart meter

  Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings

• Problems with goods - letter before court action

  Letter to send as a last attempt to ask a trader to sort out a problem before you take court action.

• Problems with work if you have a Health and Care Worker visa

  Get help if you're having problems with work while you have a Health and Care Worker visa. You have the same rights as any other worker.

• Problems getting insurance

  Why insurers might not offer you insurance and what to do if you are having problems with getting insurance.

• Sorting out school problems

  Find out how to sort out difficulties with your child’s education, including how to complain if a problem at their school isn’t resolved.