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Getting travel insurance
What you need to think about before you take out a travel insurance policy
Paying back a working or child tax credits overpayment
Change how quickly you repay a tax credits overpayment, and find out about other ways to pay
Young people's rights
Rights of children and young people including information on proof of age, discrimination, personal records, punishment and religion
If the structure of the building you live in isn’t safe
Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder
Ask the council to check if your rented home needs repairs
If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done
Disputing paying back a working or child tax credits overpayment
What to do if your tax credits are overpaid and you disagree about paying the money back
If you’re offered an unsuitable council or housing association home
Check if the home you're offered is suitable for your needs. Check how to refuse the housing offer if it isn't suitable
Getting a refund for a cancelled or delayed train
How to get a refund or compensation for a cancelled or delayed train. You need to keep your tickets to get a refund and should try to claim within 28 days