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• Taking action about discrimination in education

  Things to think about before taking action about discrimination in education, including deciding what you want to achieve, and who to complain

• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements

• Choosing voluntary redundancy

  Work out if voluntary redundancy is right for you, and know when it affects benefits, mortgage protection or early retirement

• Making sure your flat is fire safe

  Find out how to make sure your home is fire safe, and who is responsible for fire safety

• Maternity leave - what you're entitled to and how to get it

  Check your right to time off work when you have a baby. Find out how to arrange time off with your employer

• Water shortages - restrictions to your supply

  When your water company can impose temporary hosepipe bans and drought orders during water shortages, for how long, and what your rights are when this happens.

• Cold called by a debt management plan provider

  How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door