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  • Challenging what the CMS says you should get

    Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed

  • How much ESA you can get

    How much ESA you could get - whether you're about to start a claim or are currently being assessed for ESA

  • Pension Credit appeals

    Overview and content list for pension credit appeals. Get help If the Pension Service says you've had a pension credit overpayment and challenging a decision.

  • Credit brokers explained

    Explains what a credit broker is and when they are properly authorised to act.

  • Credit Union loans

    Information about credit unions, how credit union loans work and how to find a local provider.

  • Claim back credit

    Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit.

  • Tax credit overpayments

    Tax credit overpayments If HMRC says you’ve had a tax credits overpayment Paying back a working or child tax credits overpayment Disputing paying back a working or child tax credits overpayment

  • Credit agreements and creditors

    Consumer template letters for credit agreements and creditors. Use our template letters for help writing a letter for credit agreements or creditors.