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• Struggling to pay your debt management plan

  Tells you what to do if circumstances mean you are struggling to pay the debt management plan, emphasising the need to contact the provider and not ignore the problem

• Water shortages - restrictions to your supply

  When your water company can impose temporary hosepipe bans and drought orders during water shortages, for how long, and what your rights are when this happens

• Letter to warn trader about court action for faulty goods

  Use this letter template to warn a trader that you're thinking of taking court action to sort out a problem with faulty goods

• If you think you've bought stolen goods

  If you've bought stolen goods you need to hand them in to the police. You should then be able to get a full refund. Don't return the item to the seller yourself

• Transferring property for the benefit of children

  Court powers to make certain property orders if it's for the good of a couple's child or children if a marriage or civil partnership breaks down

• Offsetting rent arrears because repairs haven't been done

  How rent arrears for social housing tenants can be offset against the damages for not making repairs if your landlord is taking possession proceedings against you because of rent arrears

• Letter to confirm the DWP has given you more time to send your PIP claim form

  Template letter you can use to confirm an extension to the deadline for returning your Personal Independence Payment (PIP) form

• Letter to complain to a trader about poor quality work agreed before 1 October 2015

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements - if you gave the go-ahead before 1 October 2015

• Letter to switch energy supplier if you have a prepayment meter

  Use this template letter to complain if your energy supplier won't let you switch because you have a prepayment meter

• Check what rights squatters have

  Check if you can be arrested for squatting. Check what you can do if you find squatters in your home or your neighbour’s home