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Living together and marriage - legal differences
Differences between how the law treats married and cohabiting couples including financial matters, responsibility for children and housing
Grants and benefits to help you pay your energy bills
Grants, benefits and other support, including Warm Home Discount, Winter Fuel Payment and Cold Weather Payment or Winter Heating Payment
Disability discrimination and energy suppliers
Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services
Consumer template letters
View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements
How lenders decide whether to give you credit
Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit
Moving home – dealing with your energy supply
What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help
If your Universal Credit is reduced or stopped
Find out why your Universal Credit payment might be reduced or stopped, and advice on what you can do about it. You'll be notified if your payment changes
Getting paid if your employer goes out of business or disappears
Check if your employer has officially shut down. Find out how to apply for money you’re owed