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• Get compensation if you have a power cut

  How to claim compensation if your gas or electricity supply is interrupted, when you're entitled to compensation, how much you'll get

• Asking the council to help you get repairs done

  Asking the council to help you get repairs done Ask the council to check if your rented home needs repairs If the council decide your landlord has to do repairs Ask the council for money or help to do repairs Letter to complain to the council if your landlord hasn’t done repairs

• Stop your energy supplier moving you to prepayment

  If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing

• What to do if someone dies abroad

  Who to contact if someone dies abroad, registering the death and making funeral arrangements including covering the costs, and whether you can claim on travel insurance

• Lodging and subletting

  Check your rights if you're a lodger or you have a lodger. Check your rights if you sublet from someone, or if you want to sublet your home to someone.

• How lenders decide whether to give you credit

  Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit

• Consumer

  Get advice on your consumer rights, including complaints and trading standards

• Mortgage problems

  Check what help is available if you’re struggling with your mortgage payments, and what to do if your mortgage lender wants to evict you

• Loans

  Overview and content list for loans. Read information about loans, including payday loans and information about credit brokers

• How bankruptcy affects you

  Overview and content list for how bankruptcy affects you. Read our advice about bankruptcy and how applying for bankruptcy affects you