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• If you've been sanctioned

  Get help if you've been sanctioned while on universal credit. We have advice on how to check your sanction and challenging it, and how to get hardship payment.

• Letter to get a loan fee refunded when the loan hasn't been received

  Use this letter to get a refund of a fee for a loan when the loan has not been given within 6 months

• Banking

  Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more

• If you're being taken to court for debt

  Find out what to do if you’ve received a letter about a debt. If you owe money and you don't pay it back your creditor might take you to court

• Check if you can complain about mis-sold PPI

  Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you

• Do you need to pay for a debt management plan?

  Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products

• Debt relief orders explained

  Overview and content list for debt relief orders explained. Read our help and advice to get a better understanding about debt relief orders

• Changing your claimant commitment

  Find out how to get your Universal Credit claimant commitment changed if your work coach asks you to do too much work-related activity as part of your claim.

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next