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• If you're working too many hours

  Check how many hours your employer can ask you to work and if you have to do overtime. Check how you can ask to reduce your hours

• Preparing to challenge your eviction if you've been discriminated against

  Find out how to stop your eviction if your landlord has discriminated against you

• Getting British citizenship for children

  Check if your child can become a British citizen if they were born in the UK, have a British parent, migrated to the UK or are eligible another way

• Ask the council to check if your rented home needs repairs

  If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done

• Getting vehicle insurance

  Types of vehicle insurance and what to think about when choosing a policy

• If there are pests or vermin in your rented home

  Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems

• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from

• If the structure of the building you live in isn’t safe

  Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder

• Check how to make an informal complaint about discrimination

  Decide the best way to make an informal discrimination complaint. Check what to say in your complaint to help you resolve the issue quickly

• Reporting to Trading Standards

  Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland.