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• Asking for adjustments to help with your disability

  Find out what disability changes your landlord has to make and how to ask for them

• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount.

• Letter to claim damages for misrepresented goods or services

  Use this letter to get a refund or claim damages for goods or services which were misrepresented to you at the time of sale.

• Discrimination because of sex

  Updated 'see Sexual orientation discrimination' link from 'Check if you've experienced discrimination' to 'Discrimination because of sexual orientation'. Discrimination advice project: https://citizensadvice.atlassian.net/browse/CEA-5381

• Payday loans - making a complaint

  How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules

• How much PIP you can get and for how long

  Check the different rates of Personal Independence Payment (PIP), how long you can get it for and how often it is paid

• Check if your immigration status lets you get benefits and help with housing

  Check if you’re allowed to claim public funds. Check what counts as public funds, and what else you might be able to claim.

• If you used to get tax credits

  Check what you can do now tax credits have ended - for example, claiming other benefits, challenging a decision and making sure your final payment is correct.