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  • Getting help

    Getting help Get help if you're being evicted

  • Holidays

    Template letters for consumers with holiday problems. If you've had problems with your holiday, use our template letters to complain or ask for a refund

  • Banking

    Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more

  • Lodgers

    Lodgers Check your rights as a lodger If you're being evicted as a lodger

  • DLA appeals

    Information about DLA appeals. Get advice about appealing DLA, mandatory reconsideration, appealing against the decision and the tribunal hearing

  • PIP appeals

    Overview and content list for PIP appeals. Find out more about challenging a pip decision, mandatory reconsideration and having a tribunal hearing

  • Budgeting

    Find out how to work out your budget and what to do if you’re struggling to pay your bills

  • Moving home

    Overview and content list for help moving home with your energy services. Find out who your supplier is and getting your new home connected to a supplier