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• Contacting your energy supplier about a problem

  How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint.

• Debt relief orders

  Overview and content list for Debt relief orders. Read our advice about getting a debt relief order and what to do while a debt relief order is in place

• How to claim JSA

  Check which way you should apply for Jobseeker's Allowance (JSA) and make sure you include all the right information

• Tax credit overpayments

  Tax credit overpayments If HMRC says you’ve had a tax credits overpayment Paying back a working or child tax credits overpayment Disputing paying back a working or child tax credits overpayment

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider.

• Pension Credit appeals

  Overview and content list for pension credit appeals. Get help If the Pension Service says you've had a pension credit overpayment and challenging a decision

• Claim back credit

  Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit

• Credit agreements and creditors

  Consumer template letters for credit agreements and creditors. Use our template letters for help writing a letter for credit agreements or creditors

• Q13 - starting and finishing tasks

  Help to fill in Q13: starting and finishing tasks for your ESA application. Find out what this means and how to correctly complete the question.

• What happens when a debt relief order is made?

  Explains what happens once a debt relief order has been made and your responsibility to report a change of circumstances, or information you forgot to include in the original application.