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• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Creditor trying to make you bankrupt

  You shouldn't ignore a statutory demand. Find out what to do if you get a statutory demand from someone who is trying to make you bankrupt

• Income protection insurance

  Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need

• Check if a change affects your Income Support

  Find out what changes of circumstances you have to report to make sure you get the right amount of Income Support

• Getting the best credit deal

  Advice on getting a good best deal when borrowing money, including comparing credit products, costs involved, terms and conditions and checking whether you can afford the repayments.

• Cancelling a loan or credit agreement

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and your rights if you want to cancel

• Letter to complain about a delay to a service

  Letter to complain to a trader about delays in starting or finishing a service

• Letter to make a claim for equal liability from a credit provider

  Letter to credit provider claiming equal liability for goods or services bought on credit