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• Grievance meetings

  Overview and content list for grievance meetings. Find out more about dealing with grievances at work, complaining about a problem and how to write a letter.

• Letter to 'make time of the essence': services

  Use this letter to give a trader a final deadline when they're taking too long to start or finish a job

• Home improvements

  Information about home improvements. Read our advice before you get work done on your home, problems with building work and cancelling planned work.

• Problems with goods - letter before court action

  Letter to send as a last attempt to ask a trader to sort out a problem before you take court action

• Check your employer has followed the right redundancy process

  Check if your employer followed their procedures and consulted you properly

• Checking if it's discrimination

  Get help checking if it's discrimination. Check if your problem at work is discrimination, if you're disabled under the equality act and more.

• Going to your Universal Credit interview and getting a decision

  Find out what happens at your Jobcentre Universal Credit interview, including what to bring and what to do if you have any problems

• Check if you're entitled to paid holidays

  Find out if you’re entitled to paid holiday and how much you should get - including if you’re in a new job or when you leave a job

• Getting the best credit deal

  Advice on getting a good best deal when borrowing money, including comparing credit products, costs involved, terms and conditions and checking whether you can afford the repayments

• Extending your family visa

  You can usually apply to extend a family visa before it ends. Check if you can extend your family visa when it comes to an end