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Information landlords ask for when you start renting
Check what information you might need to start renting from a private landlord. Check how to prove you have the ‘right to rent’ in the UK
If there's flooding in your rented home
Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness
Making a plan to pay your debts
Work out what you can afford and make a plan for paying debts like credit cards, store cards and payday loans.
Switching energy supplier or tariff if you’re renting
Find out if you can switch supplier and whether you need to ask your landlord
Consumer template letters
View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements.
How an administration order is managed over time
Explains how an administration order is managed, including how payments work, reviews and what happens when the order ends
Check you've been given the right sanction
Find out what type of sanction you should get, how long it should be, where to get help with challenging a sanction and how to get more details
Work out which debts to deal with first
Check which of your debts are ‘priority debts’ that you should deal with first