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• Getting an online immigration status (eVisa)

  You should check if you can get online evidence of your immigration status - also called an ‘eVisa’. Find out more about getting an eVisa

• Updating and proving your pre-settled or settled status

  Find out how to view your status, keep it up to date and use it to prove your right to get benefits

• How to start a Universal Credit claim

  Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit

• Switching from prepayment to paying by credit

  Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance

• If an organisation failed to make reasonable adjustments

  If you didn't get the adjustments you need, check if you've experienced a type of discrimination called ‘failure to make reasonable adjustments

• Paying back a Housing Benefit overpayment

  Find out the different ways you can pay back a Housing Benefit overpayment, and what to do if you can’t afford to pay anything at all

• Getting on the waiting list for a council home

  Check if you can get on the waiting list and how to fill in your application. Check what happens when you're on the list

• If you need to find somewhere to live

  Help with finding accommodation including local authority services for homeless people, accommodation agencies and deposits and premiums