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• If you haven’t received an accurate energy bill in a while

  What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill

• Utilita customer service

  Customer service contact details and scores for Utilita. Find out how well Utilita customer service performs and how to contact them

• Your right to freedom of religion and belief

  Explains how your right to hold and express a religious or non-religious belief is protected by article 9 of the Human Rights Act 1998 and when the article may be breached

• 100Green customer service

  Customer service contact details and scores for 100Green. Find out how well 100Green customer service performs and how to contact them

• Creditors are still contacting you - administration orders

  Explains why creditors may still contact you while an administration order is in place and what to do if a creditor is harassing you

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements

• Find out who your gas or electricity supplier is

  Who to contact to find your energy supplier or Meter Point Reference Number

• Credit rating - impact of an administration order

  Explains how having an individual voluntary arrangement could affect your ability to apply for credit