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Getting a job or pay rise while on Universal Credit
Find out what to do if you get a job or pay rise, when you can refuse a job offer and how a job or increased pay will affect your Universal Credit payment.
Banking – security and fraud
Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details
Stop getting nuisance calls and texts
Action to take to stop getting nuisance calls and text messages. There are some actions you can take to stop getting nuisance calls that you don’t want.
If you're facing redundancy
Get help if you’re at risk of redundancy or have been made redundant. Find out how to get the money you are owed and what to do next.
Switching if you owe your energy supplier money
Check if you can switch energy suppliers if you owe your current gas or electricity supplier money and what you can do if your supplier won't let you switch
Claiming new style ESA
Claiming new style ESA. You’ll need to show that your medical condition makes it difficult to work – get advice about applying and find out more.
Claiming Attendance Allowance if you're terminally ill
There's a quick application process to apply for Attendance Allowance for people who have been diagnosed with a terminal illness and aren't expected to live more than 6 months
Your energy supplier has put its prices up
When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises
While you're on Universal Credit
Overview and content list for while you're on Universal Credit. Check how much you can get, reporting self-employed earnings and getting a budgeting advance.
Check if you can pay less council tax
Find out if you can get a discount on your council tax. If you’re on a low income, check if you can apply for Council Tax Reduction.