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• Parental bereavement pay - what you're entitled to and how to get it

  Find out if you're entitled to parental bereavement pay, and how to arrange it with your employer

• Check if you can challenge a JSA sanction

  Check if you can challenge your JSA sanction. What arguments you can use and what evidence you’ll have to provide

• Complaining to an ombudsman

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

• Making a claim on your travel insurance

  What you need to do if you have to make a claim on your travel insurance policy

• Check if a change affects your Universal Credit

  Check what change of circumstances you need to report and how they’ll affect your Universal Credit. This includes changes to your work, money or family life

• Debt relief orders - what you need to know

  Explains how much it will cost to apply for a debt relief order, where and how to pay, and whether there is help available to pay the fee

• Getting travel insurance

  What you need to think about before you take out a travel insurance policy

• Getting vehicle insurance

  Types of vehicle insurance and what to think about when choosing a policy