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• Moving home – dealing with your energy supply

  What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help

• Maternity leave - your options when it ends

  Decide whether or not to return to work, and know your rights over working part-time and paying back maternity pay

• If you’re having problems with your smart meter

  Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings.

• Letter to complain to an energy supplier

  Use this template letter to complain to your energy supplier - fill it in, download it and send it to your supplier.

• Collecting information about your debts

  Collect information about your debts and check how to contact your creditor

• Octopus Energy customer service

  Customer service contact details and scores for Octopus Energy. Find out how well Octopus Energy customer service performs and how to contact them.

• Choosing your energy tariff

  Choosing the right energy tariff for your needs, including special tariffs for different energy meters and systems.

• Switch energy supplier or tariff

  Check how to switch your energy supplier or tariff to try and save money on your gas or electricity bill. Check your new tariff will work with your current meter.