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Dealing with your business energy bills
Get advice about what to do if your small business is in debt to your energy supplier or you're having problems affording your bills.
Claim back credit from your energy supplier
Why your bill might be in credit, when to consider claiming back credit, how to claim back credit.
Q12: making decisions about money
Help to fill in Q12: making decisions about money for PIP. Find out what this means and get advice on how to complete the question
Your energy supplier has put its prices up
When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises.
Moving home – dealing with your energy supply
What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help.
Your energy supply
Get advice if you're having problems with your gas or electricity supply.
Switching if you owe your energy supplier money
Check if you can switch energy suppliers if you owe your current gas or electricity supplier money and what you can do if your supplier won't let you switch.
If your energy supplier has increased your direct debit payments
Why your payments may go up, checking your payments are correct, agreeing new monthly payments.